SHIPPING

 

Where do you ship? 

We ship worldwide. Please note the shipping costs are not included, and will vary depending on the size and weight of your purchase. If you would like to arrange alternative shipping please contact us and we will do our best to accommodate you. 

Canadian Domestic Shipping

All orders within Canada are processed through ICS Courier. We currently offer do not offer a Local Pickup option.

International Shipping

We ship all over the world with FedEx, ICS Courier, and UPS. We are not responsible for duties and other customs charges. Please contact us for lead times and quotes if necessary.

Shipping Terms

  1. The buyer agrees that they are responsible for any duty, taxes, and expenses associated with importing products purchased from us when shipping internationally. All taxes and duties are the sole responsibility of the purchaser, these fees are not included in the shipping costs.

  2. All orders shipped within Canada are sent via ICS Courier. All International orders are sent via FedEx, ICS Courier, or UPS.

  3. Processing time for all standard ready to ship orders is approximately 1-5 business days.

  4. We cannot guarantee delivery times, however, you should receive your delivery within 7-10 working days from the shipment date within North America.

  5. We ship worldwide and to all international destinations. International delivery times vary between 7 – 21 days depending on your location.

  6. If you would like a shipping time estimate for your purchase and you are outside of the regular destination countries, please contact us and we will give you a more precise shipping estimate and quote for your destination.

  7. MAHA ALAVI STUDIO is not responsible for delays caused by customs. Shipping times may exceed the estimate due to factors outside of our control.

  8. Tracking information will be provided with every order, though the buyer assumes all responsibility once the order has left our premises. MAHA ALAVI STUDIO is not responsible for a replacement or refund if an item is damaged, lost or stolen during transit.

  9. Packages refused by customs and returned to the studio will be subject to our restocking fee of 10% per item, and shipping costs will not be refunded. If a credit card is used to place the refused order, we will also be unable to refund the 2.9% processing fee. The restocking fee contributes to processing orders and providing thoughtful, timely customer service.